01Accepting these terms
By signing in to or using Syadu HRMS (the website, the employee panel and the mobile app), you agree to these Terms & Conditions. If you do not agree, please do not use the service.
Syadu HRMS is provided to companies ("the Company") for managing their own workforce. Employees use it because their Company has given them access. Your Company, not Syadu HRMS, decides who gets an account.
02What the service does
Syadu HRMS helps a Company run attendance, leave, payroll, expenses, salary advances, support tickets, appraisals, documents and holidays in one place. Some features depend on how your Company has set the product up, so you may not see every module.
03Accounts and sign-in
- Accounts are created by your Company's Admin or HR. You cannot create an employee account on your own.
- Keep your password and one-time passwords (OTP) private. Anything done from your account is treated as done by you.
- To protect your account, only one device can be signed in as you at a time. If you lose your phone or change devices, ask HR or your Admin to reset it.
- After several wrong password attempts the account is locked for a short time.
- Tell HR immediately if you think someone else has your login.
04Acceptable use
You agree to use the service honestly and only for your work. You must not:
- mark attendance for someone else, or use fake GPS, edited photos or any other way to cheat a punch;
- try to access another person's data or any part of the system you have not been given access to;
- upload anything unlawful, harmful or that you do not have the right to share;
- attempt to break, overload, copy or reverse-engineer the service.
Misuse can lead to your access being suspended and may be reported to your Company.
05Attendance, location and photos
To record attendance, the service may collect the following when you punch in or out:
- a live selfie taken at the time of the punch;
- your device location (GPS) and the address it resolves to;
- the time of the punch and, in some cases, your device's battery level;
- face-scan or fingerprint data, only if your Company uses a face-scan kiosk or a biometric terminal.
Location permission and the camera are needed for the mobile punch. If your Company has switched on a punch-in area, you can punch only from inside that area. This data is used for attendance and payroll, and for no other purpose.
06Your data and privacy
The employee records, attendance, payroll and documents in the service belong to your Company. The Company decides what is collected and who can see it. Syadu HRMS stores and processes this data to run the service for the Company.
- Managers see only the people who report to them. Admin and HR can see company-wide records.
- We do not sell personal data and we do not use it for advertising.
- Data is shared only where it is needed to run the service, for example to send an SMS OTP, or where the law requires it.
- To see, correct or delete your information, speak to your Company's HR. They control the record.
07Payslips, letters and calculations
Payslips, appointment letters, appraisal letters and similar documents are generated from the information your Company has entered. The Company is responsible for the accuracy of that information and of the policies applied to it, such as leave rules, shifts and salary components. If something looks wrong, contact HR; do not rely on a document you believe is incorrect.
08Notifications and SMS
The service may send you OTPs, alerts and reminders by SMS, email or in-app notification. These are part of how the service works. Standard message and data charges from your operator may apply.
09Availability and changes
We work to keep the service running smoothly, but it may be interrupted for maintenance, updates or reasons outside our control, and we cannot promise it will always be available or error-free. Features may be added, changed or removed over time. You are responsible for having a working internet connection and a supported device.
10Ownership
The software, design, logo and content of Syadu HRMS belong to its owner and are protected by law. You get a limited, personal right to use the service while you have access through your Company. Your Company's data stays the Company's.
11Limits of responsibility
The service is provided "as is". To the fullest extent the law allows, Syadu HRMS is not liable for indirect or consequential loss, for data entered wrongly by users, or for losses caused by events outside its reasonable control. Nothing here limits any right you have that cannot be limited by law.
12Suspension and ending access
Your Company may end or suspend your access at any time, for example when you leave the Company. We may suspend access that breaks these terms or puts the service or other users at risk. Records created while you had access stay with the Company as the law and its policies require.
13Governing law
These terms are governed by the laws of India. Any dispute will be handled by the courts that have jurisdiction there.
14Changes to these terms
We may update these terms from time to time. The date at the top shows when they last changed. If you keep using the service after an update, you accept the new terms.